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  • pegasusalpinelodge
  • (1 posts)

Hi I am having trouble getting the FTP image to upload. I have a hikvision camera behind a Hikvision NVR.  However ithe camera appears to only upload an image when I have the camera directly connected to a switch and NOT the NVR.

Am I doing something wrong.

 

Thanks

 

 

 


6/26/2017 2:32:21 PM

  • CameraFTPSupport
  • (159 posts)
Subject: Re:Hikvision NVR and Camera FTP uplaod

 Hi pegasusalphinelod, 

Thanks for your post. It is possible that your NVR is not compatible with FTP server connections or has some other sort of restriction/limitation. The standard way of using CameraFTP would indeed be to hook the cameras up directly, not through an NVR/DVR system. 

You can first try reaching out to your NVR manufacturer support team to see what experiences they have with trying to connect with a third party cloud service. Otherwise, please email screenshots of your configuration pages to support@cameraftp.com so that our specialist can do their best to help you troubleshoot. 

 

Thank You,
CameraFTP Support


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6/26/2017 2:53:06 PM

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