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Why FNB?

InContact

This innovative messaging system allows you to keep in touch with your account balances and transactions, helping you manage your money and prevent fraud on your account.

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Ońline Bańking

FNB Ońline Bańking offers you Internet-based, electronic Bańking that's easy to use, quick, secure and available 24/7.

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CellPhone Bańking

Cellphone Bańking enables you to conveniently perform a number of Bańking transactions via your cellphone.

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eMail Statements

Have your statements sent to you via email, saving you paperwork and contributing to a greener environment.

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Webroot® SecureAnywhere™

FNB Online is serious about security! In addition to the multiple layers of Ońline Bańking security already available, we also offer all Ońline Bańking and Ońline Bańking Enterprise™ clients a free software program that can protect you from being phished and prevent spyware from stealing your Bańking login details.

Who is Webroot®?

Webroot® is a leading supplier of cloud-based endpoint security solutions. Their products are designed to be fast, effective and user-centric, while providing a high level of protection for your PC and the information you share on the Internet.

Why do I need this?

The FREE download of Webroot® SecureAnywhere™ for all FNB Online users will give you the protection you require while on all secure sites - not just on Ońline Bańking and Ońline Bańking Enterprise™!

Webroot® SecureAnywhere™ helps to:

  • Blocks phishing and known malicious websites
  • Protects cookies and saved web site data
  • Detects and prevents man-in-the-middle attacks
  • Protects against key loggers
  • Protects sensitive clipboard data
  • Protects against URL grabbing attacks
  • Protects browser components from external attack
  • Protects against man-in-the-browser attacks
  • Isolates untrusted browser add-ons from data
  • Blocks browser process modification attempts
  • Blocks suspicious access to browser windows

What is the difference between my antivirus and Webroot® SecureAnywhere™ Identity Shield?

Webroot® SecureAnywhere™ Identity Shield is focused on protecting the details you share with a website; antivirus software is focused on detecting and removing viruses on your PC. Most antivirus products work on the principle of specifically identifying a threat either by its signature or simple behaviour and preventing its damaging effects by removing any malicious software it finds.

Webroot® SecureAnywhere™ Identity Shield adds a secondary layer of protection and is designed to neutralise hard-to-detect malicious software such as Bańking Trojans by using a series of generic protection mechanisms, keeping your identity and online activity secure:

  • Protects credentials entered into websites from being stolen by malware that has bypassed your antivirus software
  • Alerts you if you try to access a phishing website
  • Alerts you if malware tries to re-direct you to a malicious website
  • Prevents malware from reading or copying the information on a webpage
  • Detects existing malware and viruses on your PC, and those trying to install

Will Webroot® SecureAnywhere™ affect my use of the Internet?

No. The software is designed to be unobtrusive, letting you know only if a malicious site is identified, by displaying a clear warning message on your screen.

What will it cost?

Webroot® SecureAnywhere™ is absolutely free to Ońline Bańking and Ońline Bańking EnterpriseTM users.

Should you wish to purchase the full anti-virus software provided by Webroot® this can be done via Webroot® SecureAnywhere™ website: http://www.webroot.com/En_US/index.html

What do I need to do?

Click on the Webroot® download link provided after you logon to your account. The entire Webroot® SecureAnywhere™ agent will download onto your PC within seconds.

How to uninstall Prevx SafeOnline™ on my computer

If you need to uninstall Prevx SafeOnlineTM, you should:

  • Click on "Start" and open the Windows Control Panel
  • Select "Add or Remove Programs" (install or remove programs and Windows components)
  • Select Prevx from the list, select "Change/Remove" to uninstall Prevx SafeOnlineTM

Is there a user guide on how to use the Webroot® SecureAnywhere™ Identity Shield software?

Yes, follow the <<Webroot® SecureAnywhere™ Identity Shield Manual¹>> link for more information.

You may also want to have a look at the <<FAQs² >> to help you launch the Webroot® SecureAnywhere™ Identity Shield on your PC.

Please Note: The above to link to:

  1. The Webroot® SecureAnywhere™ Identity Shield Manual as per attachment in OnlineDesk: WSA ID Shield Manual-January 2013.pdf (689.66 KB)
  2. The FNB FAQs document as per attachment in OnlineDesk:Customer FAQ-January 2013.pdf (792.28 KB)

Legal

Existing Ońline Bańking Terms and Conditions apply.

Data protection - supply of information to the Bańk

In its continued effort to improve your Ońline Bańking security, the Bańk may obtain, from Webroot®, information relating to security threats on your computer which is important in assisting the Bańk to monitor and identify such security threats. In downloading and installing the Webroot® software, you authorise Webroot® to disclose the information to the Bańk and you consent to the Bańk receiving and using the information. The Bańk undertakes to keep the collected information confidential.

Contact Details

Visit your nearest FNB Branch

Call us on +27-(021) 839-2603

Email us on info@e-fnbkcoza.com