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Why FNB?
InContact
This innovative messaging system allows you to keep in touch with your account balances and transactions, helping you manage your money and prevent fraud on your account.
Ońline Bańking
FNB Ońline Bańking offers you Internet-based, electronic Bańking that's easy to use, quick, secure and available 24/7.
CellPhone Bańking
Cellphone Bańking enables you to conveniently perform a number of Bańking transactions via your cellphone.
eMail Statements
Have your statements sent to you via email, saving you paperwork and contributing to a greener environment.
Cellphone Bańking
Use your cellphone is more that just a phone as a device to do safe, easy and convenient mobile Bańking.
It's as simple as dialling *120*321#
Any cellphone make or model can be used
No special SIM card requirements
No complicated downloads
No changes to your cellphone settings
24 hour Bańking convenience - you can Bańk wherever you are, whenever you want
Transactions occur real time
Registration is quick and free
Zero subscription fees
What can I do with Cellphone Bańking?
With Cellphone Bańking you can do:
- Buy prepaid airtime for yourself or someone else
- View a list of your most recent prepaid cellphone airtime purchases
- Check balances on one or all of your accounts
- Get a mini statement (reflects last 5 transactions)
- Transfer money between your own FNB accounts
- Make third party payments
- Receive real time notifications of financial transactions via inContact
Qualifying Criteria
You require a valid South Africa cellphone number and a qualifying FNB South Africa Limited account to use Cellphone Bańking.
What will it cost?
|
FNB Cellphone Bańking registration, subscription fee and inContact |
Free |
|
inContact |
Free |
|
Buying prepaid airtime |
M1.75 |
|
View the history of all my prepaid airtime |
M2.50 |
|
Check the account balance on a single account |
M1.00 |
|
Check the balance on all of my accounts |
M1.75 |
|
Get a mini statement |
M1.75 |
|
Transfer money between my own FNB accounts |
M4.25 |
|
Make a payment to any account or anyone else |
M6.50 |
|
View the history of all my payments |
M1.75 |
For more pricing information on Cellphone Bańking view the FNB South Africa Limited Pricing Guide.
You can get this at:
How do I register for Cellphone Bańking?
- On your cellphone, simply dial *120*321# and select the more Bańking features option from the menu
- At any FNB South Africa Limited Branch
What happens if I have made an incorrect purchase?
- The terms and conditions for this service state that FNB South Africa Limited is not liable for incorrect purchases made by you the customer
- FNB South Africa Limited includes a confirmation screen on your cellphone prior to you accepting your transaction. This confirmation is meant to ensure that you are happy with your transaction
- Unfortunately we cannot reimburse you for the transaction
How secure is FNB Cellphone Bańking?
Your security is our first priority. FNB Cellphone Bańking provides you with several security features ensuring your peace of mind!
Security features include:
- Automatic registration to inContact
- A full money back guarantee in the case of Cellphone Bańking fraud, provided that the inContact service is active and that reasonable care has been taken to protect your access details
- Only the cellphone number registered for FNB Cellphone Bańking can access the Cellphone Bańking service
- You can call the Cellphone Bańking Helpline to put a hold on your Cellphone Bańking service if your cellphone is lost or stolen
- Set daily transaction limits for prepaid purchases, payments and transfers
Legal
- FNB South Africa Limited reserves the right to amend pricing from time to time
- Pricing may differ based on the account you hold
- Standard network operator rates apply
- Terms and conditions apply
Contact Details
For more information contact the Cellphone Bańking Helpline or visit your nearest FNB South Africa Limited branch or call us on +27-(021) 839-2603.
