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I paid for 5 GB of storage space.  Why does the DriveHQ FileManager tell me I only have 144 MB?


8/21/2007 6:02:40 PM

One of the very common mistakes group users make is: they allocate all storage and download bytes to sub-users, leaving the group owner account with 0 or little storage.

To correct the problem, please logon www.drivehq.com as the group owner account and click on the Group Admin link. You can easily re-allocate storage and download bytes among your group members.

BTW, please make sure to check your junk mail / bulk mail folder. If you still don't see our emails, please contact your email provider to unblock DriveHQ emails. We have replied your support emails.

8/21/2007 8:24:00 PM

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