User: d3ss3v3nt33n - 5/26/2010 2:51:21 PM
User: DriveHQ Webmaster - 5/25/2010 5:53:23 PM
We were recently hit with a distributed denial of service attack (DDos).
There were a huge number of users keep connecting to DriveHQ FTP Server. This creates a huge load on our servers. Such attacks
More... Hello, i have the same problem with my free account...the message is the same when i try to conect on my FTP....
Also...i tried to pay 2.99 for upgrade, but the credit card that i try to make the tra
More...In your case, your DriveHQ account is still working fine, except the FTP logon has been blocked.
You can still use DriveHQ website, DriveHQ FileManager client software, DriveHQ Online Backup client software, DriveHQ Email / Web / File Hosting services and DriveHQ Email Backup service.
If you want to re-enable your FTP logon, you need to order our paid service online.
Due to a lot of fraudulent transactions, we have required verification of all billing info. Please make sure you enter the same billing info as is in your credit card statement. If it doesn't work, do not retry more than 3 times. You can:
(1) Try a different credit card and see if it works;
(2) Pay by PayPal. You can choose Pay by PayPal when you order our service. PayPal uses a different transaction system so it might work well for you. PayPal is an eBay company, which you can trust it.
PayPal seems to accept more credit cards, and it also accepts e-checks. PayPal account is not required to Pay by PayPal.
(3) You can also scan / email your detailed credit card info and billing info to DriveHQ support, or send a fax to DriveHQ.