x
Yes No
Do you want to visit DriveHQ English website?
Forum Index \ DriveHQ Customer Support Forum \
Reply
Read/Reply : 28544/2

If I use windows 7 command line or map network drive via computer, I get "access denied" I have triple checked my username and password and they work fine for ftp etc.


1/29/2011 2:01:39 AM

Resolved:  important to make sure password is in capital letters even in Windows 7


Reply
1/29/2011 3:58:12 AM

We have tested on many Windows 7 computers. In most cases, a password can contain both upper case and lower case characters. However, on certain Windows 7 PCs, passwords must be all lower case characters. We are not sure why. We have not seen any computers that require all upper case characters. Do you mean all lower case or all upper case characters.

To change password, please logon www.drivehq.com, go to My Account page.

 


Reply
1/29/2011 11:15:31 AM

Quickly Reply
Top

Please logon and reply, Not DriveHQ Member?



Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003