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I paid for a premium subscription which is supposedly "no ads" and I am still getting ads. Any ideas anyone, I find this most unprofessional considering DriveHQ is already getting revenues from my subscription and will also from the ads.


12/14/2006 12:33:15 AM

Hi, I think you are referring shared files or published files.

Sorry for the inconvenience. We noticed a bug that when a non-DriveHQ member is accessing files published / shared by a premium member, the ads are still displayed. We are fixing this bug now. It should be fixed in 2 days.

In the meantime, please use our Group Account feature. You can upgrade your account to group account for free and then create a sub-account. Give your friends the sub-account username and password. This way, your friends won't see ads.

 


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12/14/2006 7:43:51 AM

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