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  • myasdad
  • (8 posts)

 My camera as stop uploading and i cannot access live view, for past 4 hours? Please help


10/11/2017 3:58:39 PM

  • CameraFTPSupport
  • (75 posts)
Subject: Re:live view

From your Event Center, it reports "your camera has stopped uploading"; but it does not say that CameraFTP blocked your camera.  In this case, I believe it is not a CameraFTP service problem. You need to check if your camera is working. Please check if it is still connected to the network, and if you can connect to it from a PC on your local network. You might also want to reboot your camera. The detailed trouble shooting guide is available at:

https://www.cameraftp.com/CameraFTP/Support/troubleshootingGuide.htm

 


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10/12/2017 2:11:02 AM

  • myasdad
  • (8 posts)
Subject: Re: live view

User: CameraFTPSupport  -  10/12/2017 2:11:02 AM

From your Event Center, it reports "your camera has stopped uploading"; but it does not say that CameraFTP blocked your camera.  In this case, I believe it is not a CameraFTP service problem. You need to check if your camera is working. Please check if it is still connected to the network, and if you can connect to it from a PC on your local network. You might also want to reboot your camera. The detailed trouble shooting guide is available at:

https://www.cameraftp.com/CameraFTP/Support/troubleshootingGuide.htm

 

camera is working fine on my end. I can get live local view on my computer. Everything is working fine on my end 


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10/12/2017 3:11:57 AM

  • myasdad
  • (8 posts)
Subject: Re: live view

User: myasdad  -  10/12/2017 3:11:57 AM

User: CameraFTPSupport  -  10/12/2017 2:11:02 AM

From your Event Center, it reports "your camera has stopped uploading"; but it does not say that CameraFTP blocked your camera.  In this case, I believe it is not a CameraFTP service problem. You need to check if your camera is working. Please check if it is still connected to the network, and if you can connect to it from a PC on your local network. You might also want to reboot your camera. The detailed trouble shooting guide is available at:

https://www.cameraftp.com/CameraFTP/Support/troubleshootingGuide.htm

 

camera is working fine on my end. I can get live local view on my computer. Everything is working fine on my end 

 Update as of 8:00am local it as started working again. Strange


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10/12/2017 8:24:47 AM

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