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My professional email receiver service duocircle.com rejects emails from cameraftp.com because they are sent from which is not in the list of SPF records published for cameraftp.com

The spf record in question reads:

cameraftp.com.          3600    IN      TXT     "v=spf1 a ip4: ip4: -all"

which, as you can note, does not include  For your interest the "-all" at the end of the line means "stop everything that is sent from any IP address range not already matched".

I am unable to find any way of "supporting" camerftp to trigger them to correct their spf record or abandon spf (i.e. change the last few characters to "+all"). Does anyone know any way of contacting cameraftp admin support (ie. supporting them not me)?

Regards, Ray (Electrotechie)

5/9/2018 5:53:06 AM

The IP address does not belong to CameraFTP or DriveHQ. I guess you just received a spam email?

CameraFTP's SPF record is correct.

5/9/2018 8:45:26 AM

Sorry, my error; the "sender" was a mail redirector from names.co.uk.

If you are interested read on:   I am a bit puzzled about why it should have happened. I have two MX records on my shay-mwa.com domain both servers of which redirect mail received destined to ray.foulkes@shay-mwa.com to ray.foulkes@gmail.com. Today I changed the MX  priority from names.co.uk to duocircle. For some reason names.co.uk received the email from cameraftp and redirected it to duocircle instead of delivering it to gmail. Since duocircle saw the ip address from names.co.uk IP address it rejected the email which triggered my panic. Gmail is more tolerant of receiving redirected emails and notes the SPF failure but accepts the email.

Quite why names.co.uk redirected it to duocircle rather than just sending it to gmail, I cannot imagine.

Very sorry to cast doubts on your SPF records.

5/9/2018 2:03:25 PM

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